Collection of Personal Information
Our company collects information about its customers with two main tools:
– The registration form that customers fill in a spontaneous and explicit. These data are needed to carry out orders.
– The return data from email and direct communications that periodically sent out to registered customers.

Management of “cookies”
Our company uses a “cookie” no deadline to recognize customers when they enter the site and can therefore propose immediately a personalized experience. The “cookie” can be deleted by following the standard procedure in the latest browsers. However, we do not recommend the cancellation, because it reduces our ability to serve you better. In addition to the “cookies” as described above, our company can in some cases using other “cookie” temporary permit to better manage the user session except during the electronic payment where all data is managed and NOT stored by the bank reference. Disabling “cookies” in the browser, some features may be impaired, including the technical possibility to accept customer orders.

Use of Personal Information
Personal information we collect is used for two main purposes: to perform your purchase orders and propose products and services more in line with your needs, your interests and your expectations. In addition, the communications we make to individual customers may contain suggestions defined by our employees who deal with package offers and manage the catalog. Overall, the increase of information over time allows us to improve the level of service. As this takes place in full compliance with privacy and without risk to the customer, visit our Web site periodically and receive our email is a free and automatic help you make better shopping.

Sharing with third parties of personal data
Our company does not share with third parties the personal data of customers, under any circumstances. Put more clearly, no one outside of our company, can know the data, behavior, preferences and other personal information. Our company can, in some cases, transmit outside analysis and aggregate data, but does not allow a third party to go back to each customer. For example, we may tell someone that we have 20% of customers residing in Florence, but never provide individual names or addresses. This our policy guarantees you 100% that the information about you will never spread by our company outside.

Protection of personal information
Protecting our customers is the first ingredient of our success. For this reason, we invest in technologies and, above all, in people to combine active and passive protection, constantly monitor the anomalies, to keep your systems and prevent threats. The most sensitive information is stored in dedicated systems, which are specifically protected and isolated from the outside, accessible only to authorized employees.

Access to personal information from customers
It is possible to request the complete deletion of the account, but this prevents then place orders without a new recording. Data collected by email, however, are not directly accessible to customers. Can not be deleted on demand for technical and safety: The company must be able to provide to the competent authorities on request the traces left by users.

Privacy policy
The personal and sensitive data are processed in accordance with the Privacy Act pursuant to article 13 of the Italian D.Lgs.196 / 2003